Privacy Policy
This Privacy Notice discloses the privacy practices for www.rapidfinance.com and applies to information collected by this web site and any other interaction that takes place with Rapid Finance and its subsidiaries (“Rapid Finance”) on one of our online platforms.
It will notify you of the following:
- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
We reserve the right to change this Privacy Notice from time to time. Your use of our site and submission of Personal Information online constitutes acceptance and understanding of this Statement as in effect at the time of your submission.
What Information We Collect and What We Do With It
We do not collect personal identifiable information from visitors to our website unless you voluntarily decide to transmit information to us through one of the provided e-mail addresses or as part of an online application.
However, we do use cookies to track your interactions with our site. Visitors are invited to apply for our products or services, make inquiries about our company and the services we provide, or to inquire about job opportunities. We will use the information you provide us in those communications to respond to your inquiry and to provide you with information relating to our company. With your permission we may also provide you with information about potential third-party services that we believe you may find of interest. We may also use your information to provide you with information about different products and services that we offer or an affiliated company may offer.
After we have obtained your permission, we may provide your personal information to third parties to allow these third parties to provide you with information relating to products or services that they may provide or might be of interest to you. We also disclose your personal information to contractors or service providers who provide services or perform functions on our behalf – for example, an information technology service provider or human resources consultant. Those contractors and service providers are permitted to use your personal information only for the purpose for which it has been provided and may not disclosure it to any other third party except at our express direction and consistent with this Privacy Statement.
Your Access to and Control Over Information
You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Express any concern you have about our use of your data.
You can contact Rapid Finance regarding any privacy concerns you may have via email or our toll-free telephone number.
Email: privacyrequests@rapidfinance.com
Toll-Free Telephone Number: (855) 217-0543
Cookies
We use “cookies” on this site and on other company related material. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and other material and identify repeat visitors. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
While we use encryption to protect sensitive information transmitted online in any form, we also protect your information offline. Only employees or authorized third-party contractors who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us via telephone at 877-467-2743 or via email at legal@rapidfinance.com.
Mailing Address:
Rapid Finance
Attn: General Counsel
4500 East West Highway, 6th Floor
Bethesda, MD 20814
Privacy Policy for California Residents
The below information applies solely to California residents, including business owners, who have visited our website, inquired or submitted an application for business financing to Rapid Finance and its subsidiaries (“Rapid Finance”) or have been referred to Rapid Finance by a third party and whose interactions with Rapid Finance are subject to the California Consumer Protection Act (“CCPA”) and California Privacy Rights Act (“CPRA”).
I. Why Do We Collect Your Personal Information?
Rapid Finance provides commercial financing to small businesses. In order to provide small business financing, we must collect information regarding the business as well as personal information from the business owner(s). Without obtaining this information, Rapid Finance would be unable to provide financing as it would not have the information necessary to underwrite a request for financing. Furthermore, Rapid Finance collects information regarding the business and personal information about the business owner(s) in order to improve the customer experience on our website, customer journey and client portal. Rapid Finance also collects this data in order to assist the business in obtaining commercial financing from Rapid Finance. The information collected is kept indefinitely, unless we receive a request to delete from the client.
II. What Personal Information Do We Collect?
Rapid Finance collects and maintains all information that the business owner(s) submits to Rapid Finance. This may include sensitive personal information about the business (e.g. business name, business address, business telephone number, business bank statements, credit card processing statements, federal tax identification number, financial statements, tax returns, email addresses, etc.) as well as sensitive personal information submitted by the business owner(s) to Rapid Finance (e.g. name, address, date of birth, driver’s license information, social security number, credit report information, telephone number, email addresses, etc.).
Rapid Finance may also collect sensitive personal information about the business applicant and owner(s) which Rapid Finance receives from third parties. This information may be obtained by Rapid Finance from a third party that refers the business and business owner(s) to Rapid Finance and such information may include everything listed above that Rapid Finance collects itself from businesses and their owners. This information may also be obtained by Rapid Finance from other third parties such as tax reporting services, bank account verification services, bank activity information providers, credit reporting services, landlords and neighbors, telephone number verification services, email verification services, IP address verification services, business status services, and credit card processing companies. Rapid Finance may disclose the aforementioned categories of personal information to third parties in order for third parties to provide commercial financing to the business or in order for third parties to assist Rapid Finance in its servicing or collection of past due accounts.
Rapid Finance also collects and maintains personal information that is indirectly provided to us by visiting our website(s) or any other online pages that we may maintain (whether accessed by computer or mobile phone). Specifically, Rapid Finance collects categories of information including: (i) information that is integral to maintaining the operation of our systems, which, for instance, helps us track which webpage you are viewing; (ii) marketing related scripts and cookies, such as how you got to our website; and (iii) user interaction scripts and cookies, which help us gather information on how you interact with our website. Furthermore, this includes information such as IP Addresses, browser information, any other information collected via cookies, and geolocation. We collect this information on visitors in order to improve the client experience and ensure that the client is able to pick up where they left off during a visit to our website.
III. Do We Sell Personal Information?
Rapid Finance does not sell any personal information to third parties. Rapid Finance may share personal information to its service providers who have a need to know the information to assist Rapid Finance and to third parties who will assist a small business applicant in obtaining financing for the business and will do so only with the business’s express written or verbal authorization.
Rapid Finance only provides commercial financing to businesses whose owners are eighteen (18) years or older and therefore does not collect nor sell the personal information of minors.
IV. Right to Know and Right to Access
Under the CCPA, a business owner residing in California has the right to request that Rapid Finance disclose what personal information it has collected, used, or disclosed about the business owner over the past 12 months. A business owner may submit a request to know up to twice a year, free of charge. A business owner that submits personal information to Rapid Finance can either personally or through an authorized agent, request the disclosure of the personal information that Rapid Finance collected and maintained within the previous twelve (12) months.
A business owner, or their authorized agent, that submits personal information to Rapid Finance may request the disclosure of personal information by submitting a verifiable request for information to: privacyrequest@rapidfinance.com, or by calling our toll-free privacy telephone number: (855) 217-0543. In order to be a verifiable request for information, the email or phone call must provide the following information: business name; business’s owner’s name; business address, business owner’s home address; business email, business owner’s email; business telephone number, and business owner’s telephone number.
Within ten (10) days after receipt of the verifiable information request, Rapid Finance will confirm that it is in receipt of the request and will utilize the information provided to lookup the relevant information in its internal systems so that it may determine what personal information of the business owner(s) Rapid Finance collected and maintains. Rapid Finance will respond to the request within forty-five (45) days after receipt of the request; however, if necessary, Rapid Finance may utilize an additional forty-five (45) days to respond to the request and will provide you with notice of the additional time.
V. Right to Request Deletion of Personal Information
Under the CCPA, a business owner residing in California, or their authorized agent, has the right to request that Rapid Finance delete the personal information it has collected and maintains about the business owner(s). A business owner, or their authorized agent, may request the deletion of the personal information that Rapid Finance collected and maintains within the preceding twelve (12) months.
A business owner, or their authorized agent, may request the deletion of personal information, by submitting a verifiable request for deletion to: privacyrequest@rapidfinance.com or by calling our toll-free privacy telephone number at: (855) 217-0543.
In order to be a verifiable request for deletion, the email must include the following: business name; business’s owner’s name; business address, business owner’s home address; business email, business owner’s email; business telephone number, and business owner’s telephone number.
Within ten (10) days after receipt of the verifiable deletion request received from the individual either by telephone or by email Rapid Finance will confirm that it is in receipt of the request and will utilize the information provided to lookup the business owner’s information in its internal systems so that it may determine what personal information of the business Rapid Finance collected and maintains. Rapid Finance will respond to the request within forty-five (45) days after receipt of the request; however, if necessary, Rapid Finance and its subsidiaries may utilize an additional forty-five (45) days to respond to the request and will provide you with notice of the additional time.
Rapid Finance will not delete the business owner’s personal information to the extent the information is used: (1) to render a decision related to a financing request; (2) to service an outstanding financing product; (3) to prevent fraudulent or illegal activity; (4) for Rapid Finance’s internal use related to your relationship with Rapid Finance as well as Rapid Finance’s development of underwriting models, risk models, marketing models, and collection models; (5) for accounting or tax purposes and to comply with a legal obligation; or (6) for Rapid Finance’s internal use in a lawful manner that is compatible with the context in which the business owner(s) provided the personal information.
VI. Right to Opt-Out of Sale of Personal Information
Under the CCPA, a business owner residing in California, or their authorized agent, has the right to direct Rapid Finance to not to sell your personal information (the “right to opt-out”). Rapid Finance does not and will not sell personal information of business owners or their authorized agents.
VII. Right of Non-Discrimination
Rapid Finance does not discriminate against any small business or small business owner(s) that exercises their right under the CCPA. Any small business or small business owner(s) that exercises their rights under the CCPA shall be treated the same as a small business or small business owner(s) that did not exercise its rights under the CCPA.
If you have any questions or concerns regarding Rapid Finance’s business practices and Privacy Policy for California Residents, please contact us at: privacyrequest@rapidfinance.com, or you can call our toll-free privacy telephone number at: (855) 217-0543.
Mailing Address:
Rapid Finance
Attn: General Counsel
4500 East West Highway, 6th Floor
Bethesda, MD 20814
This Privacy Policy for California Residents was last updated on December 31, 2022.